PRIVACY POLICY

Last Updated: September 24, 2026

Victory Dispensary (“Victory Dispensary,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our Services, or otherwise communicate with us.

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Victory Dispensary, we may collect information such as:

Information You Provide

This may include:

Name
Email address
Phone number
Billing or shipping information
Account information
Information submitted through contact forms
Customer support communications
Reviews, feedback, or other content you choose to submit

Transaction Information

If you make a purchase or transaction through our website, we may collect information necessary to process that transaction, such as order details, billing information, shipping information, and transaction history.

Payment card information may be processed by third-party payment providers. We may not directly store complete payment card information.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring URLs
Website interaction data
Approximate location information
Date and time of website activity

We may use cookies and similar technologies to collect some of this information.

2. How We Use Information

We may use collected information to:

Provide and operate our website and Services.
Process and fulfill orders.
Communicate with you about orders, accounts, or inquiries.
Provide customer support.
Improve our website, products, and Services.
Personalize your website experience.
Send promotional communications where permitted by law.
Detect, prevent, and investigate fraud, abuse, and security incidents.
Maintain website security and functionality.
Comply with applicable legal and regulatory requirements.
Enforce our Terms of Service and other policies.

3. Cookies and Similar Technologies

Victory Dispensary may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

Keep the website functioning properly.
Remember preferences.
Understand how visitors use the website.
Measure website performance.
Improve user experience.
Support advertising and marketing activities, where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide the Services.

These parties may include:

Payment processors
Shipping and delivery providers
Website hosting providers
Analytics providers
Marketing and advertising service providers
Customer service providers
Technology and security providers
Professional advisors

We may also disclose information when necessary to:

Comply with applicable law, regulation, legal process, or governmental request.
Protect our rights, property, or safety.
Protect users or the public from fraud or harmful activity.
Investigate suspected violations of our policies.
Facilitate a merger, acquisition, financing, sale of assets, or other business transaction.

We do not sell personal information except as specifically disclosed and permitted by applicable law.

5. Third-Party Services

Our website may integrate with or link to third-party services.

These third parties may collect or process information according to their own privacy policies.

Victory Dispensary does not control the privacy practices of third-party services and encourages you to review their policies before providing information to them.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our Services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to legal exceptions.
Request information about how personal information is collected or used.
Opt out of certain marketing communications.
Exercise other privacy rights provided by applicable law.

To make a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

9. Marketing Communications

If permitted by applicable law, we may send promotional emails, text messages, or other communications.

You can opt out of promotional emails by using the unsubscribe instructions included in the message.

If you opt out of marketing communications, we may still send transactional or service-related communications when necessary.

10. Children’s Privacy

Our Services are not intended for individuals who are not legally permitted to use them.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Age-Restricted Products

Where our products or Services are subject to age restrictions, we may collect or process information necessary to verify eligibility or comply with applicable laws and regulations.

We may refuse or cancel transactions when legally required or when eligibility cannot be adequately verified.

Victory Dispensary is an adult-use cannabis dispensary serving eligible customers in New York. Customers may be required to provide valid identification or other information necessary to verify eligibility before purchasing age-restricted products.

12. International Data Transfers

Depending on where you access our Services and where our service providers operate, your information may be processed or stored in jurisdictions outside your place of residence.

Where required by law, we will take appropriate measures regarding applicable data-transfer requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy, where permitted by law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Victory Dispensary
Email:victorydispensary1@gmail.com
Phone: 518-226-3950
Address: 3655 E Tremont Ave, Bronx, NY 10465

Business Hours:
Monday – Wednesday: 8 AM–11 PM
Thurday – Saturday: 8 AM–12:00 AM
Sunday: 9 AM–9 PM